1. All Sales Are Final
Due to the digital nature of our products, all purchases are final and non-refundable once the download link has been delivered.
Our mashup packs are digital products delivered instantly after successful payment. Once the download link has been generated and made available to you, orders cannot be cancelled, returned, or refunded, except where required by applicable law.
2. Eligible Refunds & Replacements
Although we do not offer refunds for successfully delivered digital products, we are committed to resolving genuine order-related issues.
Refunds or replacements may be provided in the following situations:
- Payment Successful but No Download Link: If your payment has been processed but your download link has not been delivered, contact us. We will verify your transaction and resend the link or issue a full refund if delivery cannot be completed.
- Duplicate Payments: If you have been charged more than once for the same order, the additional payment will be refunded in full.
- Corrupted or Defective Files: If a downloaded file is corrupted, incomplete, or technically defective, we will provide a working replacement at no additional cost.
Approved refunds will be initiated to the original payment method within 5–7 business days. The actual time taken for the funds to reflect in your account may vary depending on your bank, payment provider, and country.
3. Digital Delivery
Your download link will be displayed on the checkout screen immediately after successful payment and sent to your registered email address.
Please note:
- Download links remain active for 24 hours from the time of delivery.
- Customers are responsible for downloading and securely storing their purchased files within this period.
- If you don’t receive your email, please check your Spam, Promotions, or Junk folders.
If you experience any delivery issues, contact us at yoschimusic@gmail.com using the email address associated with your purchase.
4. Customer Support
For any payment, delivery, or file-related queries, please contact:
Email: yoschimusic@gmail.com
We aim to resolve all genuine purchase-related issues as quickly as possible.
This policy is subject to applicable consumer protection laws and regulations in the customer’s jurisdiction.